Return Policy for Bras, Swimsuits and Lingerie

Help with Sizing

IMPORTANT

Thanks so much for your business! We hope you are pleased with your purchase, but before you try it on, please take a moment to read the following information.

If you need help with sizing or style selection, please call us during our normal business hours for assistance. Sizing varies between different manufacturers, so it is not uncommon to wear DD/E from one manufacturer and a D or DDD from another - and so on.

Our Return Policy:

We have a thirty day (30 day) return policy - which means that we must receive your returned item within 30 days of the invoice date.

If you are dissatisfied with the products you have ordered (example: product does not fit), we will exchange the purchased products for a different size or style or issue you a store credit to be used toward your next purchase. If an exchange or store credit is not available, we will issue you a refund for the products you purchased (shipping charges are not refundable.)

Return the item to us in new condition - unworn, undamaged and without stains or perfume, in the original packaging and with all labels and tags attached so that it is received in our office within 30 days of the invoice date.

Use the enclosed exchange form - just fill it out and send it all back to us. (It is very important to fill out the exchange form - without it we won't be able to process your exchange quickly.)

We recommend that you insure the package and keep the receipt just to be sure that it gets to us in the condition you sent it.

The address to send your package to is:

BGB
115 Stryker Lane, Unit 9
Hillsborough, NJ 08844
Attention: Return Department

Our toll-free number for customer service is: 1-866-352-4494. Our direct phone number for local New Jersey calls is: 908-359-4494.

Important: If you are keeping the item, please read and follow the cleaning instructions on the garment's tag. Once the tag is removed or an item is washed, you may not return it. Improper washing and or drying (for example machine washing garments that should be hand washed only) may seriously damage your new clothing.